Cancellation policy

1.    If a User wishes to purchase a Product, the User shall order the Product through a one-month plan or subscription plan according to the method established by the Company. The sales agreement for the Product is established the Company’s notice to the User that the Company accepts the order. The one-month plan constitutes a sales agreement under which the Product will be delivered once per order. The subscription plan, on the other hand, constitutes a sales agreement under which the Product will be delivered every month thereafter and automatically renewed until the subscription plan is canceled or deemed canceled or until the User terminates the subscription plan.

2.    Delivery of products is limited to locations outside of Japan.

3.    To improve the convenience of using the Services, the Company may change the contents of Products, procedures for purchasing Products, and other relevant matters at any time.

4.    Depending on the contents of Products and the situations of their orders, the Company may limit relevant matters, including the number of purchases or the regions where purchases can be made. If an order violates such limitation, even after a sales agreement is established based on paragraph 1, the Company may, at its sole discretion, cancel the transaction or terminate the sales agreement. Users shall not object to such handling, and in this case, Users will not be entitled to demand that the Company perform the sales agreement. The Company will refund the payment made by Users for any order, if any. However, Users shall bear any fees associated with the refund.

5.    Even after the establishment of a sales agreement as referred to in paragraph 1, if, considering applicable laws, it is difficult to sell Products under commercially reasonable conditions or procedures are required, or if shipping or transportation requires more time or cost than the Company anticipates, or in other unavoidable circumstances, the Company may cancel the transaction or terminate the sales agreement, and issue a refund in accordance with the immediately preceding paragraph.

6.    By implementing cancellation procedures in the manner prescribed by the Company no later than the end of a month, any User may terminate a subscription plan agreement for the immediately following month and beyond.